Posted by: Jade | December 21, 2007

Internet Explorer 7 is stuck at the first run welcome (runonce) page

Sometimes IE7 will be stuck at the Welcome page (http://runonce.msn.com/runonce2.aspx ) that appears the first time IE7 is run.  Attempts to revert to the normal home page may fail:

Some possible causes of this problem are:

1)  The Welcome page does not load completely for whatever reason.

2)  Scripting has been disabled (note: blocking ActiveX does not cause this problem)

In such circumstances, the DWORD “RunOnceHasShown” may not be created in the following registry key, or it may not be set to a value of 1.

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\RunOnceHasShown

If your system is stuck at the initial IE7 welcome page, shut down IE, check for the existence of the RunOnceHasShown DWORD and set it to a value of 1.

Also, ensure that the following key is set to 1:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\RunOnceComplete

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